Donation Security and Refund Policy

Payment Security

Your payment and personal information is safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions.  It encrypts all of your credit card information so that it cannot be read over the internet.

Refund Policy

WBEZ will gladly credit unintended payments or gifts. It is our policy to respond to cancelation and/or credit requests within five business days.

Shipping Policy

WBEZ does not guarantee the shipping date or arrival date for items purchased or selected as a Thank You gift.  We strive to order and ship items promptly, usually within two weeks of a item selection.