WBEZ | telecommunications http://www.wbez.org/tags/telecommunications Latest from WBEZ Chicago Public Radio en The 311 on Chicago's early phone numbers http://www.wbez.org/series/curious-city/311-chicagos-early-phone-numbers-109135 <p><p><iframe frameborder="no" height="166" scrolling="no" src="https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/151751087&amp;color=ff5500&amp;auto_play=false&amp;hide_related=false&amp;show_artwork=true" width="100%"></iframe></p><p>Phone numbers weren&rsquo;t always just numbers.</p><p>Jeffrey Osman of Chicago&rsquo;s Bucktown neighborhood is sure of it. He remembers calling his friend Richie, a Humboldt Park resident, by dialing HUmboldt 6-5127. Translation on the telephone keypad: 486-5127.</p><p>Before 1977, Chicago phone numbers were often listed as Jeffrey remembers. The letters, which signified longer words, had once stood for exchanges &mdash; places where operators directed calls by plugging cords into switchboards with electric jacks that corresponded to individual telephone numbers.</p><p><img alt="" class="image-original_image" src="http://www.wbez.org/system/files/styles/original_image/llo/insert-images/osmun.jpg" style="height: 133px; width: 200px; margin: 5px; float: right;" title="Jeffrey Osman had a hunch that old Chicago phone numbers were somehow tied to geography. (WBEZ/Chris Bentley)" />Jeffrey&rsquo;s recollection was strong, but the backstory nagged him &mdash; enough that he sent Curious City this question:</p><p style="text-align: center;"><em>&ldquo;What is the history behind the old telephone exchanges? For example, how did they get names like HUmboldt 6?&rdquo;</em></p><p>What did we find after we dialed up the history of numbers and phone technology? Two big points. The first is that today&rsquo;s smartphone users &mdash; the most savvy of which rarely even use phone numbers &mdash; may not realize there was a time when dialing pals required a working list of phone numbers and perhaps letters. It was also best to have a mental map of where contacts were physically located!</p><p>The other takeaway is that Chicago&rsquo;s exchange names are more than interesting relics of an earlier time: They&rsquo;re part of the city&rsquo;s identity as a collection of neighborhoods.</p><p><strong>Operator, please</strong></p><p>Let&rsquo;s go back to the beginning. Chicago&rsquo;s first telephone exchange opened in 1878. Then, you actually told the operator the name and address you were trying to reach. Chicago&rsquo;s first switchboards were at the telephone company&rsquo;s central office downtown, and in two branches at Halsted Street and Canal Street.</p><p>Here&rsquo;re a few significant dates in the evolution of telephone numbers:</p><ul><li dir="ltr"><p>Until <strong>1923</strong>, a dialer would call an operator and ask for the person they wanted to reach by giving their exchange name or number. Phone numbers were just three or four digits, <a href="http://phone.net46.net/chicago/index.html" target="_blank">with an exchange name tacked onto the front</a>. Names were sometimes selected to be memorable or easily understood over the phone. &ldquo;CALUMET-555,&rdquo; for example, could be taken from local Chicago geography.</p></li><li dir="ltr"><p>From <strong>1921-1948</strong>, dialers used three letters and four numbers. Operator-free dialing had also become common (<a href="http://99percentinvisible.org/episode/strowger-switch-purple-reign-redux/" target="_blank">the unlikely origins of the first automatic, operator-free dialing is the subject of an episode of 99 Percent Invisible</a>). Exchanges were given three-digit numbers and names that could be signified by the letters located on phone dials. CALUMET, for example, was 225 (CAL).</p></li><li dir="ltr"><p>Area codes were introduced in <strong>1947</strong>.</p></li><li dir="ltr"><p>In <strong>1948 </strong>local exchange name codes shrunk to just two letters, making room for a fifth digit that would allow phone companies to meet growing demand for new numbers. When possible, the old exchange names were preserved &mdash; to continue the example above, Calumet became CAlumet 5. Some number combinations didn&rsquo;t spell much at all, let alone a name that happened to have local significance. AT&amp;T had national lists of recommended exchange names, so <a href="http://forgottenchicago.com/articles/old-telephone-numbers/" target="_blank">some of Chicago&rsquo;s old exchange prefixes have nothing to do with the region</a>.</p></li><li dir="ltr"><p>In <strong>1958 </strong>Wichita Falls, Texas, <a href="http://www.privateline.com/TelephoneHistory3A/numbers.html" target="_blank">became the first U.S. city to institute &quot;true number calling&quot;</a> &mdash; seven numerical digits without letters or names.</p></li><li dir="ltr"><p>But in Chicago, many subscribers were loath to give up their exchange names. It took until <strong>1977 </strong>to fully phase out the system, and exchange names showed up in some Chicago phonebooks into the 1980s.</p></li></ul><p><strong>Local calls only</strong></p><p>It&rsquo;s probably no surprise that history buffs are interested in anything having to do with changing technology, but you may not realize that some small groups are dedicated enough to maintain databases of the names. One group &mdash; <a href="http://rcrowe.brinkster.net/tensearch.aspx" target="_blank">The Telephone EXchange Name Project</a> &mdash; continues to accept new entries.</p><p><a href="http://llnw.wbez.org/insert-images/1959 Cover Chicago Exchange Names_0.jpg" target="_blank"><img alt="" class="image-original_image" src="http://www.wbez.org/system/files/styles/original_image/llo/insert-images/1959%20Cover%20Chicago%20Exchange%20Names.jpg" style="margin: 5px; float: left; height: 263px; width: 350px;" title="A Chicago phone book cover shows exchange names. Click for a larger size. " /></a>Exchange names are also of interest to pop culture mavens. <a href="http://www.youtube.com/watch?v=TaCLxyvcKiU" target="_blank">Glenn Miller&#39;s 1940 hit &quot;Pennsylvania 6-5000&quot;</a> got its name from the phone number for The Hotel Pennsylvania in New York &mdash; 212-736-5000 &mdash; supposedly the city&rsquo;s longest continuously operational phone number. <a href="http://www.youtube.com/channel/HCIXOcLtgicWQ" target="_blank">Elizabeth Taylor won her first Oscar for the 1960 movie &quot;BUtterfield 8,&quot;</a> The film was named for the telephone exchange used by its main character.</p><p>But for our questioner, Jeffrey Osman, exchanges&rsquo; local relevance is paramount.</p><p>&ldquo;It created an awareness, I think, of where you were,&rdquo; he says. &ldquo;There are 77 distinct neighborhoods [in Chicago], and pretty much we&rsquo;re a very parochial people.&rdquo;</p><p>He still remembers several old numbers:&nbsp;&ldquo;I banked at Chicago Federal Savings, and that was&nbsp;Financial&nbsp;6-5000. We used to ride the Rock Island Railroad. The LaSalle Street station was&nbsp;Wabash&nbsp;2-3200.&rdquo;</p><p>So, in the sense that they were easy to remember, the geographical names worked.</p><p>The exchange names are gone, Jeffrey says, but Chicago&rsquo;s local pride endures.</p><p>&ldquo;There&rsquo;s still that sense of neighborhood identity and awareness here.&rdquo;</p><p style=" margin: 12px auto 6px auto; font-family: Helvetica,Arial,Sans-serif; font-style: normal; font-variant: normal; font-weight: normal; font-size: 14px; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none; display: block;"><a href="http://www.scribd.com/doc/183687346/Chicago-Telephone-Exchanges" name="scribd" style="text-decoration: underline;" title="View Chicago Telephone Exchanges on Scribd">Chicago Telephone Exchanges</a></p><p><iframe class="scribd_iframe_embed" data-aspect-ratio="undefined" data-auto-height="false" frameborder="0" height="600" id="doc_18822" scrolling="no" src="//www.scribd.com/embeds/183687346/content?start_page=1&amp;view_mode=scroll&amp;show_recommendations=true" width="100%"></iframe></p></p> Tue, 12 Nov 2013 13:21:00 -0600 http://www.wbez.org/series/curious-city/311-chicagos-early-phone-numbers-109135 Union loses close vote at Comcast facility in Chicago http://www.wbez.org/story/union-loses-close-vote-comcast-facility-chicago-87612 <img typeof="foaf:Image" src="http://llnw.wbez.org//story/photo/2011-June/2011-06-08/Dave_Webster.png" alt="" /><p><p>A union has narrowly lost a closely watched election among some Comcast workers in Chicago. They voted 92-79 against the International Brotherhood of Electrical Workers Local 21.<br> <br> Two days of balloting, which ended Wednesday, left 189 workers at Comcast’s facility in the Pullman area without collective bargaining. Those employees include installation technicians, maintenance technicians, warehouse workers and payment agents.<br> <br> “Our employees exercised their legal right to vote and decided not to unionize,” Comcast said in a statement. “We respect their decision.”<br> <br> This is IBEW’s third election defeat at the Pullman facility since 2003.<br> <br> Local 21 organizer Dave Webster said Comcast, the largest U.S. cable operator, ran an effective anti-union campaign. “They scared [the workers] about union dues and they made them think they wouldn’t be part of the big happy family anymore,” Webster said after the balloting.<br> <br> The vote, supervised by the National Labor Relations Board, had significance beyond the Pullman workers.<br> <br> “Comcast is a global employer and the telecommunications industry is growing,” said Robert Bruno, who directs the Labor Education Program at the University of Illinois. “If the IBEW is able to establish a beachhead, it could raise standards at the company. If that rippled through the industry, it would be the same dramatic impact that unions had in the car and steel industries and other manufacturing.”<br> <br> Nationwide, unions represent an estimated 2 percent of the Philadelphia-based company’s workforce. That’s apart from the media conglomerate NBCUniversal, in which Comcast acquired a majority stake this January.</p></p> Wed, 08 Jun 2011 22:01:00 -0500 http://www.wbez.org/story/union-loses-close-vote-comcast-facility-chicago-87612