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AT&T Customers Get Rate Break in Settlement

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As part of a settlement signed today, AT&T customers in Illinois will get a break from the phone company. Illinois Attorney General Lisa Madigan’s office found AT&T had overcharged some customers.

The settlement calls for AT&T to freeze per-call local rates until July 2010, which will save customers about $4 million. It also caps costs for certain low-priced packages through November 2011, saving another $1 million. Madigan spokeswoman Robyn Ziegler says the agreement is a win for customers.

ZIEGLER: At a time of rising electric, natural gas and water bills, we’re pleased to be able to protect consumers from further telephone price increases.

AT&T also refunded the overcharge with interest to customers last November. A company spokesman says technical errors caused the overcharges.

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