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Mail Service Resumes in Harvey Neighborhood After Violence, Miscommunication

SHARE Mail Service Resumes in Harvey Neighborhood After Violence, Miscommunication

A neighborhood in south suburban Harvey got it first mail delivery Thursday in almost two weeks. The local postmaster had suspended delivery after a mail carrier witnessed a drive-by shooting.

Jose Aguilar is a postal service spokesman. He blames a miscommunication between post office officials for the long delay.

AGUILAR: The suspension was supposed to be for a day. There was a misunderstanding, and it bcame an ongoing suspension until [Wednesday], when arrangements where made to begin delivering the the area again.

Aguilar says postal officials are using this situation as “an example of what not to do in the future.”

AGUILAR: We’re dissecting the actions that were taken. We’re showing where corrections can be made. And then that information is then being shared with other postmasters in our district, so that they in turn don’t make the same mistakes, should the situation arise again.

Aguilar says a Harvey police escort will now accompany the mail carrier on her route. He says that will continue until the carrier feels safe.

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