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U.S.: United last in on-time performance

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U.S.: United last in on-time performance


The merger of United and Continental Airlines is causing headaches for travelers—in the form of delays.

Figures recently released by the U.S. Department of Transportation ranks United Airlines dead last in on-time performance this past July.

The report says nearly 64 percent of United flights arrived on time in July—about 12 percent lower than the average set by other major airlines. Almost 64 percent of the airline’s flights arrived to O’Hare International Airport on time this past July.

Morningstar airline analyst Basili Alukos chalks it up to problems the Chicago-based company’s had merging computer reservation systems with Continental Airlines.

“At the end of the day, integrating two large carriers is more complicated than what they had initially thought,” Alukos said.

Earlier this year United’s major computer systems failed, causing at least 200 delayed flights.

Alukos says it could take until the end of the year for United to fix these problems.

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