Chicago 311 director ... | WBEZ
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Eight Forty-Eight

Chicago 311 director ...

Chicago 311 director Phillip Hampton explains the city's process for handling service requests. In 2005, web developers working for the city began developing a site that would allow residents to look up what was happening in their neighborhood, but the project was abandoned. We hear why. And, we hear about a ceremony celebrating Johnny "Red" Kerr.

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