What Makes Great Service?

What Makes Great Service?

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Coming up on this week’s show: service. How to hire, train staff and then deliver it with the utmost grace and professionalism. We’ll talk with the founder of one of the most successful restaurant groups in the country, then spend time behind the bar with a successful Bar Manager on a busy night, and finally, shadow a server and Floor Captain at one of the world’s best restaurants. We’re happy to make special arrangements, accommodate dietary restrictions and do whatever we can to ensure you have a pleasant listening experience.