Have you ever dealt with a co-worker who made you dread going to work? Being cordial in the workplace can be more than a political move; now companies are enforcing etiquette rules to increase productivity and decrease turnover rates. An article by The Wall Street Journal columnist Rachel Feintzeig, entitled “How to Disarm a Nasty Co-Worker: Use a Smile”, broaches these touchy issues. Christine Porath of Georgetown University shares her knowledge of how attitudes in the workplace can affect an environment and how companies are trying to combat the domino effect of crabby colleagues. Photo: Flickr/comprock