Having Mail Delivery Issues In The Chicago Area? You’re Not Alone.

Reset talks to one South Side resident who’s had issues with her mail since August and the president of Chicago’s postal worker union.

By Stephanie Kim
Having Mail Delivery Issues In The Chicago Area? You’re Not Alone.
A U.S. postal worker delivers packages, boxes and letters Tuesday, Dec. 22, 2020, along her route in the Hyde Park neighborhood of Chicago. The U.S. Postal Service says it faces "unprecedented volume increases and limited employee availability due to the impacts of COVID-19.” Charles Rex Arbogast / AP Photo
Having Mail Delivery Issues In The Chicago Area? You’re Not Alone.
A U.S. postal worker delivers packages, boxes and letters Tuesday, Dec. 22, 2020, along her route in the Hyde Park neighborhood of Chicago. The U.S. Postal Service says it faces "unprecedented volume increases and limited employee availability due to the impacts of COVID-19.” Charles Rex Arbogast / AP Photo

Having Mail Delivery Issues In The Chicago Area? You’re Not Alone.

Reset talks to one South Side resident who’s had issues with her mail since August and the president of Chicago’s postal worker union.

By Stephanie Kim
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Thousands of pieces of delayed or undelivered mail. Inaccurate reporting of mail conditions. Mail sitting at post offices for days. These are some of the issues flagged in a recent report from the U.S. Postal Services’ Office of the Inspector General that investigated complaints involving four post offices on the South and West Sides.

Reset takes a closer look at ongoing mail delivery issues in the Chicago area and what’s being done to address them.

GUESTS: Javondlynn Dunagan, resident in Avalon Park

Mack Julion, president of Branch 11 of the National Association of Letter Carriers