How Cook County approaches crisis communication during pandemic

Experts say it’s important to keep calm and be transparent about what is known and what remains unknown.

Vaccine clinic
An information sign is displayed as a child arrives with her parent to receive the Pfizer COVID-19 vaccine for children 5 to 11-years-old at London Middle School in Wheeling, Ill., Nov. 17, 2021. Nam Y. Huh/Associated Press
Vaccine clinic
An information sign is displayed as a child arrives with her parent to receive the Pfizer COVID-19 vaccine for children 5 to 11-years-old at London Middle School in Wheeling, Ill., Nov. 17, 2021. Nam Y. Huh/Associated Press

How Cook County approaches crisis communication during pandemic

Experts say it’s important to keep calm and be transparent about what is known and what remains unknown.

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Reset checks in with the Cook County Department of Public Health to discuss how experts are handling the messaging around COVID and the omicron variant — and how the county hopes to reach people who are still skeptical about vaccines.

GUEST: Dr. Rachel Rubin, co-lead of the Cook County Department of Public Health