New Postmaster General Delivered to Chicago

Chicago has a new postmaster general after months of complaints about slow service. Will Eddie Morgan be able to deliver better service?

Having Mail Delivery Issues In The Chicago Area? You’re Not Alone.
A U.S. postal worker delivers packages, boxes and letters Tuesday, Dec. 22, 2020, along her route in the Hyde Park neighborhood of Chicago. The U.S. Postal Service says it faces "unprecedented volume increases and limited employee availability due to the impacts of COVID-19.” Charles Rex Arbogast / AP Photo
Having Mail Delivery Issues In The Chicago Area? You’re Not Alone.
A U.S. postal worker delivers packages, boxes and letters Tuesday, Dec. 22, 2020, along her route in the Hyde Park neighborhood of Chicago. The U.S. Postal Service says it faces "unprecedented volume increases and limited employee availability due to the impacts of COVID-19.” Charles Rex Arbogast / AP Photo

New Postmaster General Delivered to Chicago

Chicago has a new postmaster general after months of complaints about slow service. Will Eddie Morgan be able to deliver better service?

Customer complaints about slow and even no mail service have perpetuated during the pandemic. Now Chicago Postmaster General Wanda Prater is being replaced by Eddie Morgan, the former postmaster of Kansas City, Mo.

Reset checks on whether Chicago’s new postmaster can deliver better service.

GUESTS: Mack Julion, Chicago Letter Carrier Union president

Javondlynn Dunagan, Avalon Park resident