There are some big changes in store for O’Hare International Airport. Sunday the Chicago Tribune reported that the city and the airlines at the world’s fourth busiest airport are close to a deal on an $8.5 billion terminal expansion; it’s largest project since O’Hare opened in the 1950’s. But how much would a project like this really change the user experience? After all, so many O’Hare customers have their own horror stories. Morning Shift opens the phones to hear what sort of changes travelers think would make O’Hare a better airport.