The Omicron variant and the holidays led to high demand for COVID tests that were in limited supply, driving people to their second, or third or fourth choice location for getting tested.

Reset checks in with a reporter who has been covering this and the president of a consumer protection bureau to dig into what you need to know before you head out for a COVID test.

GUESTS: Kelly Bauer, breaking news editor at Block Club Chicago

Steve Bernas, president Better Business Bureau of Chicago and Northern Illinois