Chicago Public Media - Donation Refund Policy

If you have made an error in making your donation or change your mind about contributing to Chicago Public Media, we will honor your request for a refund within 90 days of your donation.

To request a refund, call us at 312-948-4855 or email us at

Refunds are returned using the original method of payment. For example, if you made your donation by credit card, your refund will be credited to that same credit card. Refunds can take up to four weeks to process from the date of notification.

Hi Fidelity (monthly) Members - Cancellation/Refund Policy

You can stop your monthly donation through the Member Center or by contacting us at 312-948-4855 or email us at