Dental Neglect: Illinois's Oral Health Care Shortage
The clinic at the University of Illinois at Chicago's dental college opens at 7:30 in the morning, sharp. Well before that, at 6:45, the sun is just peeking over the horizon, about 30 people have already queued up outside the doors. This is not a happy line.
VOICES: It's like a very dull throbbing…it's kind of a dull pain, so it's really weird. I can't sleep at night time. I haven't been able to sleep the past two days. I mean, like the 1967 war between the Israelis and the Arabs is goin' on in my mouth.
The folks up front got here at 5:30 in the morning. They're here because this clinic treats people on public aid, and some with no insurance at all. This is Michael Angelakos.
ANGELAKOS: Can't afford the dentist no more. They tripled in the last 15 years. It's a racket.
SPITZER: What other options are available to you, besides paying out of pocket, or coming here?
ANGELAKOS: Nothing. You gotta either come here or go to Cook County.
By 7:30, the line has stretched to about 75 people. A security guard turns a key, and people file in. It's orderly this morning, but Dr. Gary Drahos says some days, there are tussles at the door. The clinic sees about 40 urgent care patients a day. The rest get a little sympathy, and a list of other places to go.
DRAHOS: There's very little out there. We try to update these lists constantly, and as we do we find out that most of them are overbooked, just like we are.
Drahos says people drive hundreds of miles to come here. More than half of Illinois counties have a dentist shortage, according to the feds.
It's not a new problem – but it's gotten worse. Chicago's lost two of its three dental schools. Cook County has slashed dental services. Now, just one in 10 dentists regularly sees Medicaid patients, leaving Illinois with a much bigger share of underserved people than the nation as a whole. Dentists say the problem starts with the paltry checks they get for treating poor people.
KUAMOTO: The Medicaid reimbursement does not cover most dentists' overhead. So you're probably losing money.
Dr. David Kuamoto is president of the Chicago Dental Society, one of the groups lobbying for more state investment in oral health. Advocates want almost a hundred million dollars – a steep request right in the middle of a budget crisis. Their idea for how to pay for it? Tax sugary soft drinks.
But there may be just too many competing priorities. Even Governor Pat Quinn, who's made oral health a pet project, didn't include a cash infusion in his proposed budget last week. Kuamoto says the shortage of care is pushing people into emergency rooms.
KUAMOTO: They're tying up the doctor's time, the staff's time, and it is a ripple effect that will affect the whole hospital system.
But if people don't get treatment somehow, they could wind up in the ER for something much more serious. Studies link bad oral health to heart disease, stroke and low birth weight.
Inside the UIC clinic, the line has reconstituted in front of a check-in desk. The doors opened at 7:30. By 7:43, there's an announcement.
WOMAN: If you're in line for adult urgent care, our clinic is already full today…
OZCILINGIR: Oh, it's so exasperating!
Elva Ozcilingir needs a tooth pulled. Badly. And there's no way she can afford a regular dentist.
OZCILINGIR: I only make $1,235 a month. Sometimes I don't even have money for my medication, or for food.
Ozcilingir is diabetic, and she has to use the bathroom a lot. That makes it kind of tough to wait in long lines. Now she'll have to come back tomorrow and do it again.
OZCILINGIR:Today I really needed the care. I wanted to be here at 7:00. Maybe I have to get here at 6:30. But then if I get here at 6:30, I have to go pee, where am I gonna go! Ha ha! Tell everybody get around me and hide me and I'll do it like the dogs.
People here say when you're dealing with a serious toothache, you'll endure a lot. More and more, that means either higher bills, or longer lines. For people with much more time than money, that's hardly a choice at all.