Tech Shift: New restaurant app replaces reservations with tickets

Tech Shift: New restaurant app replaces reservations with tickets

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For a couple of years now, Chicago’s hottest restaurants like Alinea and Next, have used a ticketing system. It works like this, to reserve your table, you pay for the tickets weeks or months in advance using a proprietary software. The tickets are non-refundable, and the tip is included. Now the guy behind the ticketing system, Alinea co-owner Nick Kokonas, is taking the idea national along with the chef behind Alinea, Grant Achatz. The app is called Tock. Yesterday, Nick Kokonas joined us in studio along with Brian Fitzpatrick. Fitzpatrick started Google’s engineering operation in Chicago, and is now working on Tock. Here’s our interview.