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Consumer Complaints about Gas Prices Lead to Citations

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Complaints to Chicago inspectors about high gas prices are up by 20 percent from last year. That’s according Norma Reyes, Commissioner of Chicago’s Department of Consumer Services. Her department follows up on complaints about gas stations charging prices higher than advertised.

REYES: If they’re manipulating it to overcharge them, we will go so far as to take away their business license because it’s not acceptable.

This year’s complaint calls have led to a dozen citations for gas stations.

Reyes says her office also just opened a hotline where callers can hear a listing of the lowest gas prices around the city.

The hotline number is 312.742.4GAS.

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