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Having Mail Delivery Issues In The Chicago Area? You’re Not Alone.

A U.S. postal worker delivers packages, boxes and letters Tuesday, Dec. 22, 2020, along her route in the Hyde Park neighborhood of Chicago. The U.S. Postal Service says it faces “unprecedented volume increases and limited employee availability due to the impacts of COVID-19.”

Charles Rex Arbogast

Having Mail Delivery Issues In The Chicago Area? You’re Not Alone.

Thousands of pieces of delayed or undelivered mail. Inaccurate reporting of mail conditions. Mail sitting at post offices for days. These are some of the issues flagged in a recent report from the U.S. Postal Services’ Office of the Inspector General that investigated complaints involving four post offices on the South and West Sides.

Reset takes a closer look at ongoing mail delivery issues in the Chicago area and what’s being done to address them.

GUESTS: Javondlynn Dunagan, resident in Avalon Park

Mack Julion, president of Branch 11 of the National Association of Letter Carriers

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