How to improve CTA bus service in Chicago

Commuter waits for bus — Ladell Johnson rides a CTA bus regularly from the South Side to her job as a school security guard. She said she is frustrated by “ghost buses” that never arrive.

Reset with Sasha-Ann Simons

Chicago has a plan to improve CTA buses, but some advocates want more

The ‘Better Streets for Buses’ plan offers a glimpse into a future where buses could take priority over cars on the road.

Ladell Johnson rides a CTA bus regularly from the South Side to her job as a school security guard. She said she is frustrated by “ghost buses” that never arrive.

By Brenda Ruiz

The Chicago Transit Authority and Chicago Department of Transportation released a plan in November that aims to create a more reliable bus service in the city.

Reset learns more on what the plan includes and what else public transit advocates would like to see to improve the CTA bus system.

GUESTS: Jennifer Henry, director of strategic planning. Chicago Transit Authority

Kyle Lucas, co-founder, Better Streets Chicago

Julia Gerasimenko, advocacy manager, Active Transportation Alliance