Illinois’ Department of Children and Family Services has faced challenges and reports of dysfunction for years – from failing to report cases of abuse in schools to reports of improper use of funds.
But the department has just come under new leadership, and could see its focus—and efficacy—change.
Reset checks in with the new leader of the embattled DCFS for how she plans to right the ship.
GUESTS: Cassandra West, assistant managing editor for news features, Crain’s Chicago Business
Heidi Mueller, director of Department of Children & Family Services