Dept. of Transportation announces website reminding air travelers of their rights

After a summer of delays and cancellations, the U.S. Department of Transportation is calling on the airlines to improve service.

By Char Daston
Passengers line up outside the Spirit Airlines terminal at Los Angeles International Airport in Los Angeles on Tuesday, Aug. 3. Spirit Airlines canceled more than half its schedule Tuesday, and American Airlines struggled to recover from weekend storms at its Texas home, stranding thousands of passengers at the height of the summer travel season.
Passengers line up outside the Spirit Airlines terminal at Los Angeles International Airport in Los Angeles on Tuesday, Aug. 3. Spirit Airlines canceled more than half its schedule Tuesday, and American Airlines struggled to recover from weekend storms at its Texas home, stranding thousands of passengers at the height of the summer travel season. AP
Passengers line up outside the Spirit Airlines terminal at Los Angeles International Airport in Los Angeles on Tuesday, Aug. 3. Spirit Airlines canceled more than half its schedule Tuesday, and American Airlines struggled to recover from weekend storms at its Texas home, stranding thousands of passengers at the height of the summer travel season.
Passengers line up outside the Spirit Airlines terminal at Los Angeles International Airport in Los Angeles on Tuesday, Aug. 3. Spirit Airlines canceled more than half its schedule Tuesday, and American Airlines struggled to recover from weekend storms at its Texas home, stranding thousands of passengers at the height of the summer travel season. AP

Dept. of Transportation announces website reminding air travelers of their rights

After a summer of delays and cancellations, the U.S. Department of Transportation is calling on the airlines to improve service.

By Char Daston
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After your flight is delayed or canceled, what is your airline obligated to give you? A meal? A hotel room for the night? After a summer where nearly a quarter of flights experienced delays, the U.S. Department of Transportation announced Thursday the creation of an online dashboard where travelers can check the commitments their airlines have made in the event of a delay or cancellation.

Reset checks in on the state of the airline industry.

GUEST: David Schaper, NPR transportation correspondent