Grace Balinski and Guadalupe Munoz look over gas bill paperwork
Grace Balinski (left) and Guadalupe Muñoz look over paperwork related to his gas bill. Grace Balinski (left) says her father, Guadalupe Muñoz (right), was signed up for an alternative energy supplier without his consent. Here they look over paperwork related to his gas bill. Courtesy of Anthony Vazquez / Chicago Sun-Times
Grace Balinski and Guadalupe Munoz look over gas bill paperwork
Grace Balinski (left) and Guadalupe Muñoz look over paperwork related to his gas bill. Grace Balinski (left) says her father, Guadalupe Muñoz (right), was signed up for an alternative energy supplier without his consent. Here they look over paperwork related to his gas bill. Courtesy of Anthony Vazquez / Chicago Sun-Times

Despite recent consumer protections that took effect in 2020, some Illinois residents are still complaining about higher energy bills – and even suspicions of scams. And, it turns out, some alternative energy companies have been known to engage in “deceptive” practices, according to experts.

Reset digs into how you can protect yourself — and still be environmentally conscious.

GUEST: Stephanie Zimmermann, Chicago Sun-Times consumer investigations reporter

Grace Balinski and Guadalupe Munoz look over gas bill paperwork
Grace Balinski (left) and Guadalupe Muñoz look over paperwork related to his gas bill. Grace Balinski (left) says her father, Guadalupe Muñoz (right), was signed up for an alternative energy supplier without his consent. Here they look over paperwork related to his gas bill. Courtesy of Anthony Vazquez / Chicago Sun-Times
Grace Balinski and Guadalupe Munoz look over gas bill paperwork
Grace Balinski (left) and Guadalupe Muñoz look over paperwork related to his gas bill. Grace Balinski (left) says her father, Guadalupe Muñoz (right), was signed up for an alternative energy supplier without his consent. Here they look over paperwork related to his gas bill. Courtesy of Anthony Vazquez / Chicago Sun-Times

Despite recent consumer protections that took effect in 2020, some Illinois residents are still complaining about higher energy bills – and even suspicions of scams. And, it turns out, some alternative energy companies have been known to engage in “deceptive” practices, according to experts.

Reset digs into how you can protect yourself — and still be environmentally conscious.

GUEST: Stephanie Zimmermann, Chicago Sun-Times consumer investigations reporter