Chicago officials say crews have now opened most side streets after this week’s blizzard. And they’re rejecting claims that the city is neglecting some neighborhoods.

Complaints about the snow removal are coming from several City Council members.

Ald. Freddrenna Lyle (6th) said Friday afternoon that her constituents had been calling her office all day. “It’s disheartening for residents whose street hasn’t been plowed to see on TV that the downtown is devoid of snow,” Lyle said.

Ald. Sandi Jackson (7th) is asking the city’s inspector general to investigate whether the snow removal has been equitable. Jackson spokeswoman Keiana Barrett on Friday afternoon said much of the ward remained impassable and that factors might include politics.

Matt Smith, spokesman of the Streets and Sanitation Department, insisted that the department was doing the best it could and that its decisions had nothing to do with clout. “Some areas—based on weather conditions, drifting and other situations—have been hit harder,” Smith said. “We assess those and we clear them up.”

Smith said city crews would continue working on side streets through the weekend.

The city is not planning to plow alleys, however. Streets and San Commissioner Tom Byrne on Friday said the snow would block garages and that garbage trucks were laying down grooves instead.